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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesse Gutierrez

December 18, 2025

5  out of  5
rating by Jesse Gutierrez
"Great experience with Ana at State Farm. She was knowledgeable, prompt, and provided outstanding customer service."
We responded:
"Thank you, Jesse, for sharing your experience with Ana at our agency. We're glad to hear she provided knowledgeable and prompt service. Your feedback is greatly appreciated. "
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Clinton Koehler

December 18, 2025

5  out of  5
rating by Clinton Koehler
"Ana was not only professional and very knowledgeable. She made us feel like we were old friends."
We responded:
"Thank you, Clinton, for sharing your experience with Ana. It's great to hear she made you feel comfortable and well-informed. We appreciate your feedback!"
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Sidiki

December 18, 2025

5  out of  5
rating by Sidiki
"Anna has the best customer service I’ve ever had super friendly and very helpful"
We responded:
"Thank you, Sidiki, for your feedback! We're glad to hear that Anna provided you with such friendly and helpful service. Your support means a lot to us. "
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Karolyne Viana

December 12, 2025

5  out of  5
rating by Karolyne Viana
"I honestly couldn’t be happier with the service I receive from Erickson Sullivan State Farm. Mr. Sullivan has a way of making you feel like you’re truly taken care of. He’s always patient, and he personally reviews my policies to make sure I’m getting the best discounts and the right coverage for my needs. That level of attention is rare these days. The whole team is so thoughtful — they even called me on my birthday, which genuinely made my day. It’s little things like that that show how much they care about their clients as people, not just accounts. And I have to mention Ana. She is incredibly kind, warm, and helpful every single time I talk to her."
We responded:
"Thank you, Karolyne, for your thoughtful review. We're glad to hear that Erickson and Ana have made such a positive impact with their personalized service and attention to detail. Your feedback means a lot to us. "
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Carlos Cervantes

December 9, 2025

5  out of  5
rating by Carlos Cervantes
"Fantastic service. Easy to reach, professional, an excellent team. Made the switch after my move simple, highly recommended."
We responded:
"Thank you, Carlos, for your kind words and for recommending us. We're glad to hear that our team made your transition smooth and easy. If you need anything else, feel free to reach out."
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Lin LP

December 8, 2025

5  out of  5
rating by Lin LP
"From start to finish, Ana and the team provided amazing service. They were quick to respond, answered all my questions clearly, and made the whole process incredibly easy. I truly felt supported the entire time. Thank you guys!!"
We responded:
"Thank you, Lin, for sharing your experience with Ana and the team. It's great to hear that their responsiveness and clarity made the process smooth for you. We appreciate your feedback and support!"
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Mike Pence

December 8, 2025

5  out of  5
rating by Mike Pence
"The whole team was fantastic, specially Ana. She was kind, attentive and made sure everything was handled smoothly. It’s such a relief to work with people who are both professional and genuinely caring. They even called to wish me a happy birthday!!"
We responded:
"Thank you, Mike, for your thoughtful review! We're glad to hear that Ana and the team made your experience smooth and enjoyable, and that the birthday call added a special touch. Your feedback means a lot to us. "
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Andrew Krull

December 8, 2025

5  out of  5
rating by Andrew Krull
"Working with Ana and the Erickson Sullivan team was wonderful. They made insurance feel simple and not overwhelming at all. You can tell they really care about their clients and go the extra mile! Thanks Ana!"
We responded:
"Thank you, Andrew, for sharing your experience with Ana and the team at Erickson Sullivan. It's great to hear that they made the insurance process straightforward and showed genuine care for their clients. Your feedback is truly valued. "
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Hudson Cavalcante

December 6, 2025

5  out of  5
rating by Hudson Cavalcante
"Ana went above and beyond to help me find the right coverage"
We responded:
"Thank you, Hudson, for your feedback. It's great to hear that Ana was able to assist you in finding the right coverage. We appreciate your support."
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Doriane B

December 5, 2025

5  out of  5
rating by Doriane B
"Ana was extremely helpful and professional. She answered all my questions clearly and guided me through each step of the process. Highly recommend."
We responded:
"Thank you, Doriane, for your kind words about Ana. We're glad she could assist you with clarity and professionalism. Your recommendation means a lot to us. "
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Drue Hart

December 5, 2025

5  out of  5
rating by Drue Hart
"Ana is amazing, she was so patient and helpful through the whole process. Use Erickson Sullivan, his whole team is great, you wont regret it."
We responded:
"Thank you, Drue, for your kind words about Ana and the team. We're glad to hear that Ana's patience and assistance made your experience a positive one. Your recommendation means a lot to us. "
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Alexandra Rodríguez

November 16, 2025

5  out of  5
rating by Alexandra Rodríguez
"Excelente experiencia en esta oficina de State Farm. Adriana me atendió con mucha paciencia y profesionalismo, explicándome todo claramente y ayudándome a escoger la mejor opción. Muy buena atención y servicio. ¡Totalmente recomendados!"
We responded:
"Thankyou so much for your excellent review! We’re delighted to hear that Adriana provided you patient, professional service and clear expectations to help you find the best life home and auto insurance State Farm insurance options. At Erickson Sullivan State Farm, we strive to offer outstanding customer care and personalized attention. Your recommendation means a lot to us! Muchas gracias por tu excelente reseñal! Nos alegra saber que Adriana te brindó un servicio paciente y profesional explicándote todo claramenta para ayudarte a elegir la mejor opción de State Farm. En Erickson Sullivan State Farm, nos esforzamos por ofrcer una atencíon personalizada Y de calidad! "
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Angelica Arana

November 3, 2025

5  out of  5
rating by Angelica Arana
"Muy buena asistensia me gusta mucno como atienden"
We responded:
"Thank you Angelica!"
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van young

October 31, 2025

5  out of  5
rating by van young
"Great service"
We responded:
"Thank you for taking time to review the service you received from the Erickson Sullivan State Farm Agency in Pflugerville Texas. We love helping our neighbors help with their life auto and home insurance needs."
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Alicia Dantas

October 23, 2025

5  out of  5
rating by Alicia Dantas
"This team has been wonderful to work with! They respond quickly and make sure we understand our coverage and options."
We responded:
"Thank you Alicia. We are so glad you had a great experience at the Erickson Sullivan State Farm Agency. We love helping our customers with life, auto, renters, and home insurance. We appreciate your support. "
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Vanessa Williams

October 21, 2025

5  out of  5
rating by Vanessa Williams
"The young lady that helped me with my situation took her time to make sure I understand everything that she was explaining to me. I appreciate her 🙂😌"
We responded:
"Another review for Adriana. She loves assisting and educating our customers. And you didn’t have to press 7 then 2 and wait on hold. We’re local and AVAILABLE to help. Thank you Vanessa. "
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Edward Lopez

September 23, 2025

5  out of  5
rating by Edward Lopez
"Today I had the pleasure of working with Jesse and Mary with farmers insurance they took their time to go over every detail on my plan. Making me feel very welcome through the whole process They were very easy to work with and I would highly recommend them to anybody I know"
We responded:
"Thank you "
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Brooke Gabel

September 2, 2025

5  out of  5
rating by Brooke Gabel
"Their app is easy to use, and you can text your agent and they can help quickly. I love that it’s not AI and my problems get resolved so much easier when I don’t have time to call. When I do have to call, they’re super nice."
We responded:
"Service with a smile. We are so glad you have a great experience every time you interact with the Erickson Sullivan State Farm Agency! "
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Ellie Newman

September 2, 2025

5  out of  5
rating by Ellie Newman
"Bennie and Erickson are very down to earth and do a great job at explaining all the complex line items within a policy. I am very grateful that they were recommended to me and I now recommend them to everyone! Edit: Bennie does a great job but I feel like I got scammed. I asked specifically about an issue and was told that it would definitely be covered, now he is saying “well I’m not the adjuster so I don’t make the calls.” Kind of makes me question why the sales person is doing the job at all instead of the informed adjuster."
We responded:
"Thank you for sharing your experience with our office. Thank you for trusting our agency for your insurance needs!"
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Kelsey Fehrenkamp

August 29, 2025

5  out of  5
rating by Kelsey Fehrenkamp
"Adriana is amazing . Love State Farm"
We responded:
"I am so glad Adriana was able to give you amazing service. At our Erickson Sullivan State Farm Agency in Pflugerville Texas, we strive to give amazing service. We truly thank you for choosing us for your insurance needs. "
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Mohammed Abdul Kamran

August 25, 2025

5  out of  5
rating by Mohammed Abdul Kamran
"Bennie has been an absolutely great person to work with! She helped me lower my insurance cost by a lot but thats not the most important thing, she made me understand how important the uninsured motorist coverage can be (which i was about to decline) and i ended up including it in my insurance and just a week later an uninsured drunk driver hit my car (a brand new tesla) and i cannot start to thank Bennie for convincing me to buy the uninsured motorist coverage because now i am able to relax and let statefarm fix my car for me! ASK FOR BENNIE, SHE IS AMAZING!!"
We responded:
"Thank you Mohammed. That’s why we love educating our customers. That way, you know what coverage you’re paying with your premium dollar. That’s exactly why it’s important to carry that coverage. Bennie did a great job of making sure you two discussed that coverage. At the Erickson Sullivan State Farm in Pflugerville Texas, it is our job to make sure you have the right coverage so you can feel confident on the road. "
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Timothy Gates

August 12, 2025

5  out of  5
rating by Timothy Gates
"I love this office! I have had to make many changes over the last few years with my two kids being added insurance and adding new cars. The entire staff is always extremely helpful and knowledgeable. They always go extra mile to make sure I’m getting the best value. If you are in the market for new insurance, look no further, give the Erickson Sullivan team a chance to help you out! Thanks Erickson and team, for always going above and beyond…special thanks to Bennie for always helping me navigate my insurance with young drivers and ever changing situations!"
We responded:
"We love your review Tim. Thank you for putting in to words how your interactions have been with the Bennie is amazing. We love taking care of our policyholders. "
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Lee Johnson

August 12, 2025

5  out of  5
rating by Lee Johnson
"I was shopping for Auto Insurance and spoke to Minerva at this agency. She was very professional and courteous. She went over and above with helping me to get a good rate. She spent a lot of time on the phone with me to make sure all my questions were answered. She send the paperworks to my email and stayed on the phone with instruction for me to finish everything. I did speak to other Insurance companies and agents, but State Farm had the best coverage and rate this time. Their qoute was actually half of what others have quoted me and in some cases it was even better. Overall I had a great experience buying insurance (which no one looks forward to) this time. I recomment Erickson Sullivan Agency for you insurance needs."
We responded:
"Welcome to the Agency Mr Johnson. Minerva has quite the fan base. Thank you for describing the process of signing up with us. We’re going to take great care of you! We love referrals. "
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James Hawkins

August 11, 2025

5  out of  5
rating by James Hawkins
"Erickson and his team are always available for me and work hard to ensure I have the optimal coverage with the best rates!"
We responded:
"James. Thank you for the review. Yes, being local, we get to know our policyholders. By doing so, we can best match optimal coverages with the premiums. We love being local and AVAILABLE! "
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David Brown

August 6, 2025

5  out of  5
rating by David Brown
"While searching for auto insurance options, I thought I would contact State Farm to see how they compared with my existing company, not only did they save me money, the process to change was made smooth and easy. My thanks to Minerva, her customer service support was excellent and kudos to the Sullivan agency for their help with this opportunity. David Brown"
We responded:
"Thank you for the 5* review. We are so glad you chose My agency to protect some of your biggest assets. "