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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Always Smile

February 13, 2025

5  out of  5
rating by Always Smile
"Minerva is awesome! Great customer service!"
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siddartha plascencio

February 13, 2025

5  out of  5
rating by siddartha plascencio
"The Best insurance of all!!"
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Arbeniz Jaramillo

February 12, 2025

5  out of  5
rating by Arbeniz Jaramillo
"A todas las personas que necesitan una buena agencia de seguros les recomiendo State Farm te ayuda siempre que los llama y te atienden de lo mejor con mucha amabilidad y hacen todo lo posible para ayudarte .La agente minerva da muy buenos estimados les recomiendo mucho esta Seguransa"
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Alvaro Cajina

February 11, 2025

1  out of  5
rating by Alvaro Cajina
"Let this text message interaction speak for itself. EDIT after owners' response to give some context: 1.I filled out the form online, got an email back, and then I called you. So, just to be clear—you didn’t call me, I called you. 2.The reason I said, “I don’t have time for this” on the call was because BennieSue couldn’t even get my name right, even though she literally had it in front of her from the form I filled out. 3.And hey, let’s pretend I’m a total idiot who doesn’t even know how to spell my own name—does that make “LOL you’re pleasant! BYE” an appropriate way to respond to a customer? Yikes. I’m happy your team is local and that you have families—I get it. In fact, I literally contacted your office because one of your current customers recommended you. I’m not saying you guys do a bad job; all I’m saying is that the interaction I had was not good, and this text exchange was the nail in the coffin. The fact that you could’ve just said, “I’m sorry for the misunderstanding,” but instead I got “LOL you’re pleasant! BYE” is very telling."
We responded:
"I wish we could leave you a review. After you filled out an online request. Where you enter your own name and address,my team called you to quote. You proclaimed you don’t have time for this and hung up on her. My team is local. They’re married and have kids. They do a fantastic job. Hence all the positive reviews. Oh. And you spelled definitely wrong "
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Ashley Gonzalez

February 11, 2025

5  out of  5
rating by Ashley Gonzalez
"Communication with Minerva has been phenomenal! She has made this whole process stress free!"
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Angie Ortiz

February 10, 2025

5  out of  5
rating by Angie Ortiz
"Minerva is very knowledgeable when it comes to the different coverages in insurance plans and she has excellent customer service skills. Great job State Farm!"
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Sabrina Reyes

February 10, 2025

5  out of  5
rating by Sabrina Reyes
"Minerva gives great customer service. She helped us find a great rate for our needs. 😊"
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Suzie Rusmisel

February 1, 2025

5  out of  5
rating by Suzie Rusmisel
"Been a client since moving to Texas and I love dealing with Bennie Sue on the staff here. She's always so nice to talk to and recommends the best way ahead. I emailed her on a weekend not expecting anything until Monday and she had the change made within a matter of hours. I hope Erickson Sullivan knows what a great member of the staff they have!"
We responded:
"Bennie is amazing. Monday-Friday and on the weekends. That’s why we’re not a 1-800 call center! We’re local and here to help! "
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Alexander Padalino

January 20, 2025

5  out of  5
rating by Alexander Padalino
"Very knowledgeable and helpful with making sure I am covered in case of any future problems regarding home, car, or otherwise! Would recommend their services to family and friends."
We responded:
"Thank you Alexander for the review. I love meeting with my customers annually. That way we can continue to make sure you are covered properly. Life changes and your insurance needs to keep pace with your lifestyle. "
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Edward Cotton

December 30, 2024

5  out of  5
rating by Edward Cotton
"I prefer Sully for my insurance. And I’m a tough customer so it says a lot about their customer service."
We responded:
"Thank you Edward! "
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Martin Andresen

December 29, 2024

5  out of  5
rating by Martin Andresen
"Called from the dealership to get my insurance ... Bennie answered the phone and even though I was missing some of the information .. she found it all in a hot minute and set up my insurance on my new ride and fixed me up with State farm safe driver discount all at once .. done .. no worry about being insured .. and I have not left the lot .. fantastic service .."
We responded:
"We love hearing that Martin! Thank you for the review. "
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Luis Neave

December 13, 2024

5  out of  5
rating by Luis Neave
"Just went in for auto insurance and came out with home insurance and auto insurance for the best price! South out Minerva for helping me out she was the best! Highly satisfied"
We responded:
"Thank you Luis. Minerva is our newest addition to the team. She’s already becoming a customer favorite. "
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UU Bee

December 11, 2024

5  out of  5
rating by UU Bee
"I have nothing but nice things to say about Erickson Sullivan and State Farm! This team has been very attentive to my insurance needs and patiently explained what each type of coverage entailed, and even suggested what might be more (or less) necessary in my situation. I’m saving substantially compared to my former insurance (Farmers) and am much more satisfied with my coverage. Having a local agent who cares enough about my policy to touch base with me to make sure I’m satisfied is a bonus. Anyone considering a reliable insurance agency would do well to contact Erickson Sullivan!"
We responded:
"Thank you for taking the time out of your day to leave us this detailed review. That is why we’re in the community to help assist and educate our customers. We’re so glad to have you a customer. "
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Val Regalado

December 6, 2024

5  out of  5
rating by Val Regalado
"Friendly and informative staff. They have always resolve my issues."
We responded:
"Thank you for the review. I totally agree!!"
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Samantha Ray

November 27, 2024

5  out of  5
rating by Samantha Ray
"Kayla is truly a wonderful person !"
We responded:
"Kayla rocks! Thanks you Samantha. "
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Juan Alvarez

November 27, 2024

5  out of  5
rating by Juan Alvarez
"Aparte que ofrecen todo tipo de seguros, el personal se dedica en explicarte muy bien todas las coberturas, cambios y descuentos. Adriana de verdad da un excelente servicio al cliente. Recomiendo está oficina al 100."
We responded:
"Gracias Juan! "
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Omar Moreno

November 27, 2024

5  out of  5
rating by Omar Moreno
"The service is excellent"
We responded:
"I concur Omar! We love servicing our customers. Thank you for the review "
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Ellen Delos Reyes

November 24, 2024

5  out of  5
rating by Ellen Delos Reyes
"It's really good to deal with them. They help alot"
We responded:
"Thank you Ellen. I love receiving reviews from our newer customers. I’m glad you and your husband came into the Agency to get signed up. We’re local and enjoy doing business however you want! "
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Duyen Bui

November 22, 2024

5  out of  5
rating by Duyen Bui
"Erickson looks out for his policy holders! Great team."
We responded:
"Thank you Duyen! Congrats to you and your new husband! "
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Kristina Ostrowski

November 20, 2024

5  out of  5
rating by Kristina Ostrowski
"Kayla is TRULY wonderful. I was impressed by her commitment to going the extra mile for me. Her service is marked by efficiency and punctuality. I highly recommend this business. Kayla's customer service is second to none!"
We responded:
"Kayla does a great job of helping our customers understand their bills. Thank you Kristina "
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Nicole Smith

November 20, 2024

5  out of  5
rating by Nicole Smith
"Ive been with State Farm for a few years now and Lisa has been such a blessing to me! Love having her to talk with about all my State Farm needs! Highly recommend her!"
We responded:
"That’s why Lisa is our Office Manager. She makes sure the customer experience meets our customers expectations. Thank you for the review. "
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Lizbeth Albarrán

November 15, 2024

5  out of  5
rating by Lizbeth Albarrán
"Minerva was very informative, attentive and helpful"
We responded:
"Minerva is a rockstar. She’s just getting started at the Agency too. Thank you for the review. "
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Cindy Machuca

November 15, 2024

5  out of  5
rating by Cindy Machuca
"Minerva was great. Very helpful explaining what each coverage covers. Knowledgeable & very patient with all the questions I had. Great team to work with!!"
We responded:
"Thank you Cindy. Minerva does a great job of educating. We love answering questions. We want to make sure you know what you’re covered for BEFORE a loss. It’s not a question of IF but WHEN you use your Texas homeowner policy. "
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Ro Choudhary

November 14, 2024

5  out of  5
rating by Ro Choudhary
"Linnet is always extremely knowledgeable and helpful!"
We responded:
"Than you Ro! "
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Cadence Forster

November 14, 2024

5  out of  5
rating by Cadence Forster
"highly recommend this place!!!"
We responded:
"I am glad you agree Cadence! Thank you for the review. "