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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Gates

August 12, 2025

5  out of  5
rating by Timothy Gates
"I love this office! I have had to make many changes over the last few years with my two kids being added insurance and adding new cars. The entire staff is always extremely helpful and knowledgeable. They always go extra mile to make sure I’m getting the best value. If you are in the market for new insurance, look no further, give the Erickson Sullivan team a chance to help you out! Thanks Erickson and team, for always going above and beyond…special thanks to Bennie for always helping me navigate my insurance with young drivers and ever changing situations!"
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Lee Johnson

August 12, 2025

5  out of  5
rating by Lee Johnson
"I was shopping for Auto Insurance and spoke to Minerva at this agency. She was very professional and courteous. She went over and above with helping me to get a good rate. She spent a lot of time on the phone with me to make sure all my questions were answered. She send the paperworks to my email and stayed on the phone with instruction for me to finish everything. I did speak to other Insurance companies and agents, but State Farm had the best coverage and rate this time. Their qoute was actually half of what others have quoted me and in some cases it was even better. Overall I had a great experience buying insurance (which no one looks forward to) this time. I recomment Erickson Sullivan Agency for you insurance needs."
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James Hawkins

August 11, 2025

5  out of  5
rating by James Hawkins
"Erickson and his team are always available for me and work hard to ensure I have the optimal coverage with the best rates!"
We responded:
"James. Thank you for the review. Yes, being local, we get to know our policyholders. By doing so, we can best match optimal coverages with the premiums. We love being local and AVAILABLE! "
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David Brown

August 6, 2025

5  out of  5
rating by David Brown
"While searching for auto insurance options, I thought I would contact State Farm to see how they compared with my existing company, not only did they save me money, the process to change was made smooth and easy. My thanks to Minerva, her customer service support was excellent and kudos to the Sullivan agency for their help with this opportunity. David Brown"
We responded:
"Thank you for the 5* review. We are so glad you chose My agency to protect some of your biggest assets. "
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Ron Studebaker

July 7, 2025

5  out of  5
rating by Ron Studebaker
"State Farm sent me a letter saying my policy on my vehicles will be canceled because they haven’t received payment. I checked my account and it shows my payment was posted on June 24 and the cancellation notice was sent on the same date. I called Ericson’s office and wanting to know if I was still insured. He checked it out and within five minutes he called me back saying I was still insured. My payments were current. I appreciate Ericson responding quickly. He does me a good job handling my vehicle and house policies. Ron Studebaker"
We responded:
"Thank you Ron! I am glad we were able to meet your expectations. I bet you enjoyed not having to push several buttons and sit on hold. We’re local and not a call center. "
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cedric davis

July 2, 2025

5  out of  5
rating by cedric davis
"Each time I call this office everyone is so helpful and considerate. They answer all your questions and always looking for different ways to save you money . Keep up the great work!"
We responded:
"We love giving our customers the best value for their premium. We have so many ways to help adjust your premium. Thank you for taking time out of your day to leave us a review of the interactions you have with my Agency. "
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Carlton Hugh Jazz

July 2, 2025

5  out of  5
rating by Carlton Hugh Jazz
"He was very kind and gave great service. They have versatile products for every insurance need, and he was very quick to respond."
We responded:
"Thank you so much for taking time out of your day to leave us a review of the Agency. It’s nice dealing with the same people that sold you the policy. We’re not a call center and we’re local. Thank you for trusting us to insure some of your biggest assets "
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Alondra Rodriguez

June 16, 2025

5  out of  5
rating by Alondra Rodriguez
"Great people with great attitudes, always! No matter what I was calling for, always ready to help!"
We responded:
"We call it service with a smile! We are not a call center and located here in Pflugerville. We spring to action when our policyholders call. We love what we do. Thank you for your feedback. "
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Sarah Lancaster

May 21, 2025

5  out of  5
rating by Sarah Lancaster
"Extremely responsive and helpful! Erickson is always so quick (almost instantaneous) to respond to all of my inquiries and really helps translate any insurance-wording to plain English. We've been working with Erickson for almost 6 years now and he's a DELIGHT (especially as far as insurance agents go!) We have a couple different policies and he helped us tailor them to our specific needs and really listened to what we said. We've also filed some claims and Erickson was great about staying on top of the latest status of the claim and making sure we got our money ASAP. Would definitely recommend Erickson for your insurance needs!"
We responded:
"Thank you for the review of our Agency. I love reviews and feedback from customers that have been with us a while. We fight for our policyholders and communicate when and where they need us. "
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Shawn Joubert

May 16, 2025

5  out of  5
rating by Shawn Joubert
"Bennie Sue is always available to help me with whatever I need with a smile on her face"
We responded:
"Bennie has a huge fan club Shawn. Thank you for the review. "
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Jongeul Lee

May 15, 2025

5  out of  5
rating by Jongeul Lee
""I just wanted to take a moment to thank you for your outstanding support. You made the entire process so smooth and easy to understand, and I truly appreciate your patience and professionalism throughout. It's rare to find someone who explains things so clearly and genuinely cares about helping their clients.""
We responded:
"Thank you for taking the time to review the services my office provides you and your family. "
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Leansis Torres

May 12, 2025

5  out of  5
rating by Leansis Torres
"Excelente atención..Se los recomiendo 100%"
We responded:
"Gracias Leansis"
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Ellie Newman

May 8, 2025

5  out of  5
rating by Ellie Newman
"Bennie and Erickson are very down to earth and do a great job at explaining all the complex line items within a policy. I am very grateful that they were recommended to me and I now recommend them to everyone!"
We responded:
"Thank you for sharing your experience with our office. Thank you for trusting our agency for your insurance needs!"
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Jeannie Vo

May 5, 2025

5  out of  5
rating by Jeannie Vo
"Always great customer service and quick to respond when I need assistance! I can say I’ve been with them for 4-5 years now!"
We responded:
"Everyone on my team is a big Jeannie fans! Thank you for your review and loyalty! "
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Janet Casado

May 1, 2025

5  out of  5
rating by Janet Casado
"To this day they have been very professional in their work, answering all our questions."
We responded:
"Thank you for your review and trusting us to handle your insurance. "
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Di Hue

April 28, 2025

5  out of  5
rating by Di Hue
"Lisa is very friendly and helpful of everything I needed, answered every question I had and thoroughly provided cover policy of potential car purchasing."
We responded:
"Thank you for taking time to provide us a review. Lisa is amazing and loves explaining coverages and how it can affect your hard earned money! "
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Nancy Hartman

April 24, 2025

5  out of  5
rating by Nancy Hartman
"So helpful! They got us our insurance arranged in one day. BennieSue could not be more pleasant or more efficient. She was perfect."
We responded:
"Thank you Nancy. We recognize everyone is busy. That’s why we’re located here in Pflugerville. Pop in call in or click in. Thank you for the review. "
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Kevin Spann

April 22, 2025

5  out of  5
rating by Kevin Spann
"Bennie Sue is such a very understanding and outgoing"
We responded:
"Thank you Kevin! Glad we got you up and running after your claim. Enjoy your new ride and affordable insurance policy. "
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Marisela Ramirez

April 18, 2025

5  out of  5
rating by Marisela Ramirez
"Staff is knowledgeable and friendly"
We responded:
"Yes they are Marisela! We love being local and helpful. Thank you for the review! "
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Dario Mendez

April 18, 2025

5  out of  5
rating by Dario Mendez
"Adriana me a claro mis dudes de diferentes tipos de seguros. Fue muy amable y eficaz en su servicio."
We responded:
"Gracias Dario. Adriana es muy popular entre nuestros clientes. Mi personal bilingue siempre esta dispuesto a ayudar"
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Bill Daniels

April 15, 2025

5  out of  5
rating by Bill Daniels
"Fast service, very helpful and understanding a great company to work with."
We responded:
"Thank you Bill. I appreciate the review and your business! "
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Kimberly Anderson

March 19, 2025

5  out of  5
rating by Kimberly Anderson
"Extremely responsive and proactive in ensuring you are receiving discounts you qualify for."
We responded:
"Thank you Kim. We do our best to match price to risk. Thank you for the review "
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Justin Johnson

February 27, 2025

4  out of  5
rating by Justin Johnson
"I hate insurance but the employees do a fantastic job. Amazing customer service"
We responded:
"Thank you Justin. We ask to treat us like your doctor, dentist, or accountant. Check in to review your policies once a year!"
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Rosa Rodriguez

February 24, 2025

5  out of  5
rating by Rosa Rodriguez
"My experience was beyond expectations , I received the best service I have experience in a long time !"
We responded:
"Thank you for your review Rosa! We Love referrals "
Profile photo of Sue Sheppard

Sue Sheppard

February 18, 2025

5  out of  5
rating by Sue Sheppard
"I'm very happy with my new policy and price of my insurance. Bennie Sue was very helpful and easy to work with."
We responded:
"Glad to read Sue! Bennie loves signing up new customers. "